Basic Client Management Using HCO - May 3, 2018
Registration Information
May 3, 2018 | 12pm - 2pm

Basic Client Management Using Home Counselor Online Webinar

The NHN Learning Alliance (NHNLA) is currently registering counselors for the  User's Guide to Home Counselor Online (HCO) Webinar. It is a live on-line training that can be taken directly from your office. The training will take place on May 3, 2018 - 12:00 PM-2:00 PM EST. Upon confirming your registration, you will receive the log-in information for the webinar portal and downloadable materials for the course.

Priced at $150.00 you get:

  • 2 hours of instruction
  • Downloadable manual to guide counseling topic
  • HUD requirement integration for each topic

Basic Client Management Using Home Counselor Online

Struggling with HCO?  This webinar is designed for housing counselors with limited knowledge of Fannie Mae’s Home Counselor Online.  Counselors will learn each step of client management in HCO from intake to reporting and closing a file via visual screenshots.  A detailed manual will be provided outlining the minimum data entry required to avoid alerts and step-by-step instructions.

Course will include detailed instructions about:

  • Client intake and follow-up
  • Closing a file
  • Group education registration and attendance
  • Avoiding errors on your 9902 and NFMC reports
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